Everything you need to know about installation, operation, shipping, and after-sales support.
We manufacture fully automatic, semi-automatic, and self-service dog wash machines suitable for pet stores, grooming salons, veterinary clinics, and commercial facilities. OEM & ODM customization is available.
Yes. We provide full OEM/ODM services including logo branding, color customization, UI language, payment system integration, and structural modifications based on your business requirements.
Installation is simple and modular. We provide detailed installation manuals, video guides, and remote technical support. For large orders, on-site installation assistance can be arranged.
We provide 12–24 months warranty depending on the model, lifetime technical support, spare parts supply, and remote troubleshooting assistance for global customers.
Standard models usually take 7–15 working days. Customized machines take 20–35 days depending on requirements. Shipping time varies by destination country and logistics method.
Most machines support 110V/220V options. Water inlet and drainage are standard commercial connections. We provide full technical specifications before shipment to ensure compatibility.
Yes. Our self-service models support multiple payment systems including coin, bill, credit card, RFID, QR code, and mobile payment integration.
Yes, we ship worldwide. We support FOB, CIF, DDP shipping terms depending on your country and business needs.
All machines undergo strict QC testing including waterproof testing, electrical safety testing, pressure testing, and 48-hour continuous operation testing before shipment.
Yes, we are actively looking for global distributors. We offer competitive pricing, marketing support, spare parts supply, and regional exclusivity in selected markets.