Help Center

Find answers about installation, operation, maintenance, and troubleshooting for your dog wash machines.

Installation Guide

Setup instructions, wiring, plumbing, and first-time configuration.

Machine Operation

How to use washing programs, payment system, and control panel.

Maintenance

Cleaning, spare parts replacement, and daily maintenance tips.

Payment System

Card reader, QR payment, membership system setup.

Shipping & Delivery

Tracking orders, logistics status, and delivery issues.

Technical Support

Troubleshooting machine errors and contacting engineers.

Frequently Asked Questions

Common questions from global distributors and machine operators.

How long does installation take?
Most machines can be installed within 1–2 days depending on site conditions.
Do you provide remote technical support?
Yes, we provide video support, manuals, and engineer assistance online.
Can I customize payment systems?
Yes, we support QR payment, card systems, and mobile app integration.
What is the warranty period?
Standard warranty is 12 months with optional extended service plans.

Still Need Help?

Contact our technical support team for fast assistance and professional guidance.

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